Game locks up while zoning.......................

[Chandon]

Recently (within the past 60 days) I’ve had an issue with the zone process stalling and not completing. You start to zone but the game locks at that point and you never see the loading bar indicating you are about to enter your destination. The only way to escape this is to force-kill the (Not Responding) game in task manager, and start the game again.

The problem is *random* and is not limited to any one zone.

However the problem seems worse if:
1. You have your Options –> Display –> advance Options –> memory usage set to “most...”
2. You have more then ~750 overseer agents
3. You are dropped from an active raid instance and zone from timing out.
4. You are zoning into an active raid instance. (Harbinger’s Cradle and Theater of Eternity especially.)
5. You have not reset the computer for more then a couple days...

However, I’ve had it happen when zoning into group mission content. Again it’s *random*
My computer is an AMD 5900x 12-core with 64gig of ram, and is not running much else aside from a browser and mail client and a single character in EQ.

Deleting zone files and letting the game re-install them doesn’t seem to make a difference. Zoning works, until the right conditions are present, then it locks up on the "entering (zone)" screen.

 

[skidmark the monk]

how long did you wait? probably not locked up, just s l o w, it has to load all that. bandwidth here is key, not your rig
nm, failed to read the "not responding" part

 

[Chandon]

I waited for 5+ minutes before giving up and reloading the game. Once back in, my toon was in the new zone

 

[Brickhaus]

2. You have more then ~750 overseer agents

Do you still have more than 750 overseer agents? Please say no.

It's time to convert and retire duplicate elites until you get ~350.

 

[adetia]

he doesnt. i just verified, but he's definitely still got the problem, specifically in aureate covert.

 

[Chandon]

I just did another Overseer agent merge, dropping the # of agents from the low 700's to 499. I also switched back to "Most Memory" usage in Advanced Display because one of my guild mates suggested this might the better setting. The key thing here is that it is *random* I can zone to 50 different places without incident then have the game stall on the zone hand-off a couple times out of 10. On the stall, it's always "Entering (zone name)", but the little blue "zoning files" banner at the screen's bottom never pops up...........

 

[Chandon]

Please see above. This problem persists to this day. Once 10 times on average I zone my toon never completes the process. It hangs at at the "entering (zone name)". Once I left it in that state and 2 hours later the game was still loaded with the frozen screen. I killed the process in Windows task manager and I still had my toon showing still active pending being kicked when I re-logged. That's *2 hours* my toon was stuck somewhere... To confirm, I don't have too many Overseer agents (414 last count), and my log file is routinely renamed so it never gets huge. I also have this issue on another computer and different account. Same thing. It's 1 in 10 on average but some nights it works fine while other night (like tonight) I can lock up 2 time just zoning into one mission instance... Once zoning into Candlemakers, then zoning to the Guild Hall.

 

[skidmark the monk]

longshot here, but do you have your power settings such that your hard drive that contains EQ folder is spinning down?

also, if you have more than one hard drive - try putting EQ folder on the other drive, perhaps the other has an issue (had an old hard drive that wanted to overheat on me every now and then, can cause weird issues)

edit: also, next time it happens, look in your Logs/dbg.txt to see what it was doing at that time